✦ Velza Academy · Free Self-Assessment

Where do you really stand on the Salesforce Certified Agentforce Service Consultant exam?

Most people preparing for this exam study what feels familiar. The exam grades what the official blueprint weights. The free readiness scorecard shows you the difference in about five minutes.

Rate yourself topic by topic across every official exam domain
Your scores are weighted exactly the way the exam is, so a weak heavy domain jumps out first
Charts show your readiness per domain at a glance
Progress saves in your browser, so you re-score as you study and watch the gaps close

Built by Mike Wheeler, O’Reilly author, 500,000+ learners taught

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✦ Inside the scorecard

Your readiness, charted as you slide

Slide your honest rating for every topic and the picture updates live: readiness per domain, weighted study priorities, and the chart of where you stand.

The Salesforce Certified Agentforce Service Consultant readiness scorecard showing the domain chart, weighted study priorities, and topic sliders

The actual Agentforce Service Consultant scorecard, mid-assessment.

What the Agentforce Service Consultant exam actually is

These details come from the vendor's current certification page. Read the official exam page alongside this scorecard so you are working from the source.

What it is: A consultant credential for gathering customer requirements and designing, implementing, and supporting maintainable, scalable Agentforce Service solutions.
Who it is for: Professionals with customer-support knowledge and Salesforce implementation expertise. Salesforce describes a typical candidate with two to five years of professional experience.
Questions: 60 multiple-choice questions, plus up to five unscored questions
Duration: 105 minutes
Cost: US$200 plus applicable taxes; the retake fee is US$100 plus applicable taxes
Passing score: 78% for the English exam and 67% for the Japanese exam
Domains and weights: Industry Knowledge 12%; Implementation Strategies 12%; Agentforce Service Solution Design 15%; Knowledge Management 12%; Intake and Interaction Channels 13%; Case Management 13%; Contact Center Analytics 13%; Integrations 10%.
Prerequisite and version: Salesforce Platform Administrator Certification is required. The current official guide says its questions align to the Summer '25 Release.

✦ The blueprint, weighted

The official domain weights

Straight from the official exam guide, and exactly what the scorecard grades you against. The longer the bar, the more of the exam rides on it.

Industry Knowledge12%

Implementation Strategies12%

Agentforce Service Solution Design15%

Knowledge Management12%

Intake and Interaction Channels13%

Case Management13%

Contact Center Analytics13%

Integrations10%

✦ How it works

Five minutes to an honest study plan

Rate yourself

Slide through every topic the exam tests. No login, no grading, just your honest read.

See your weighted gaps

Charts show your readiness per domain, weighted the way the exam actually scores.

Study where it pays

Put your next hour on the weakest heavy domain, then re-score and watch the gap close.

✦ Your instructor

Mike Wheeler, founder of Velza Training and Consulting

Built by Mike Wheeler

Mike Wheeler is an AI and Salesforce trainer and O’Reilly author who has taught well over 500,000 global learners on platforms such as edX, LinkedIn Learning, Pearson, and Udemy. He built this scorecard for people aiming at the current Salesforce Certified Agentforce Service Consultant exam.

500,000+ global learners taught O’Reilly author Free reusable scorecard