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AI Glossary for Work: the AI terms you hear at work, in plain English

Hearing words like Context Window, Hallucination or AI Agent in meetings? This free glossary explains 110 AI terms in plain English, each with an example from a real job. It is written for people who are new to AI at work.

  • 110 AI terms, arranged A to Z
  • A plain-English definition for every term, with no math
  • A workplace example that shows each term in use
  • Current terms such as Context Window, Grounding, Prompt Injection and Model Context Protocol
  • A searchable web version, plus a PDF to keep

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From the glossary

How each term is explained

Every entry has a plain-English definition and an example from a real job. Here are three of the 110 terms.

Context Window

The amount of text, measured in Tokens, that a Model can consider at once. It includes your instructions, attached files, the conversation so far and the answer being written. When a conversation grows past it, earlier material drops out or must be summarized.

At work: A manager pastes a 300-page policy manual into a chat and gets an error; the manual is larger than the tool's Context Window.

Hallucination

An AI answer that sounds confident and plausible but is false, such as an invented statistic or a citation to a report that does not exist. Also called confabulation.

At work: A paralegal checks every case the AI Chatbot cites and finds that one of them does not exist.

AI Agent

An AI system that works toward a goal by deciding its own next steps and using tools, such as searching, reading files or updating records, instead of only replying with text.

At work: An agent receives a vendor's change request, looks up the contract, drafts a reply and creates a task for the buyer to approve.

Your author

Mike Wheeler, founder of Velza Training and Consulting

Written by Mike Wheeler

Mike Wheeler teaches AI for Beginners at Work and AI-Powered Professional live at Velza Academy. He has taught over 500,000 people how to prepare for certifications and navigate career pivots, and he is a certification author for O’Reilly Media.

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